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Version: User Guides (Cloud)

Email Accounts

Once you have registered an account with Zilliz Cloud, you can manage your account information, switch your login method, and unlink from your Google or GitHub account.

Modify your account information

  1. Go to your Profile and click Account Settings.

  2. Click the pencil icon next to the Account section to edit the following account information:

    • First Name and Last Name

    • Company

    • Country

📘Notes

Direct modification of the account's email address is not available. If you need to change your email, refer to our guide in FAQs.

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Switch login method

Maintaining a consistent login method with your initial registration is required, but Zilliz Cloud offers flexibility if you need to switch your login method.

Switch from password login to third-party login

To switch from password to third-party (Google or GitHub) login, follow the same steps for linking your Zilliz Cloud account to a third-party service, ensuring that MFA is disabled beforehand.

Switch from third-party login to password login

To revert to using an email and password for login after linking your Zilliz Cloud account to a third-party account, simply unlink your Zilliz Cloud account from the third-party service.

Switch between third-party logins

If you have already linked your Zilliz Cloud account with a third-party account and wish to switch to another third-party login, you can follow the following instructions.

  1. Unlink from the current third-party account.

  2. Link your Zilliz Cloud account to the new desired third-party account.

  1. Go to your Profile and click Account Settings.

  2. Click Unlink from Google.

  3. Read the information in the dialog box and click Confirm.

  4. Set a new password via the link sent to your email.

  5. Your login method is now set to your work email and the new password.

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  1. Go to your Profile and click Account Settings.

  2. Click Unlink from GitHub.

  3. Read the information in the dialog box and click Confirm.

  4. Set a new password via the link sent to your email.

  5. Your login method is now set to your work email and the new password.

Delete your account

🚧Warning

Deleting your account is irreversible. Exercise caution and ensure all necessary preparations are made before proceeding with this action.

Before you start

Ensure you meet the following criteria before proceeding:

  • If you are the only project owner in a project with clusters, delete the project clusters.

  • If you are the only organization owner, delete the organization.

Procedures

  1. Log in to the Zilliz Cloud console.

  2. Click the profile icon in the upper right corner. Click Account Settings.

  3. In the Account __Settings __window, click the Delete Account button.

  4. Before confirming to delete your account, fill out the feedback form first. Click the button to proceed with the deletion.

  5. Enter your account email address again in the text box. Click Send Verification Code and enter the code you received in your email inbox. Read the information below and tick the boxes. Click Next to continue.

  6. You will receive an email notification when your account is successfully deleted.

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