Manage Organization Alerts
Zilliz Cloud offers two types of alerts for resource monitoring: Organization Alerts for billing-related matters and Project Alerts for operational performance of clusters in specific projects. For a quick reference, refer to Metrics & Alerts Reference.
This topic describes how to view and manage organization alerts.
This feature is exclusively available to clusters in the Standard and Enterprise plans. For more information, see Select the Right Cluster Plan.
Overview​
Below is a table outlining the default configuration for each organization alert.
When an alert in an ON status, the specified recipients will receive notifications once the conditions are met. You can edit an alert to change its status.
| Alert Target | Unit | Description | Recommended Action | Default Trigger Condition |
|---|---|---|---|---|
| Expiration Date of Credit card | Day | Monitor the remaining days until the credit card's expiration to ensure uninterrupted service. | Renew or update credit card information before the expiration date. | |
| Remaining Credits | $ | Track the balance of free credits, alerting the user when it falls low to prompt a top-up. | Top up credits to maintain account functionality. | Trigger WARNING alerts when the balance of free credits falls below $10. |
| Credit Validity Period | Day | Monitor the remaining validity period of free credits, alerting the user to encourage usage or extension. | Extend the validity period or use the credits before they expire. | Trigger WARNING alerts when the validity period of free credits reaches 0 days. |
| Advance Pay Balance | $ | Monitor the advance pay balance, alerting the user when it falls low to prevent service disruption. | Add funds to the advance pay balance to avoid service interruption. | Trigger CRITICAL alerts when the balance falls below $100. |
| Usage Amount | $ | Track the usage amount, informing the user when it exceeds a set threshold to suggest monitoring and management. | Monitor and manage usage to stay within budget limits. | Trigger WARNING alerts when the amount of usage exceeds $100. |
Permissions:
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View and configuration: Available to organization owners only.
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Receiving notifications: Available to any organization member if designated by the owner.
For a detailed explanation of user roles, refer to User Roles.
View organization alerts​
Navigate to the Organization Alert page to view various billing-related alerts.
Components of an alert:
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Alert Target: Preconfigured by Zilliz Cloud with trigger conditions and severity.
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Status: Indicates if the alert is active (ON) or not. When an alert in an ON status, the specified recipients will receive notifications once the conditions are met.
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Condition: Trigger conditions for the alert.
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Severity Level: Categorized as WARNING or CRITICAL.
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Receiver: Designated roles or email addresses for receiving notifications. You can also set up custom notification channels using webhooks. For more information, refer to Manage Notification Channels.
Edit organization alerts​
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Customizations: Modify alert conditions, update notification recipients, and change the active status.
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Restrictions: Alert targets and severity level are fixed and cannot be changed.
To quickly enable or disable an alert, you can select Enable or Disable from the Actions column.
Enable or disable an organization alert​
To quickly enable or disable an organization alert, select Enable or Disable from the Actions column.
Once an alert is disabled, you'll no longer receive alert notifications if alert conditions are met.
View alert history​
View triggered alerts on the Alert History tab, with filters for alert target, severity level, and time range.
