Skip to main content
Version: User Guides (Cloud)

Payment & Billing

This guide details the available ways for you to subscribe to our services on Zilliz Cloud with relevant notes on invoice management

Overview

📘Notes

In order to manage payment and billing, you need to be an Organization Owner.

Payment options

Payment methodDescription
CreditsYou earn credits upon registration or by participating in Zilliz Cloud events, etc. Credits can be used to cover the expenses of using Zilliz Cloud services.
Credit cardYou receive a monthly invoice for your usage on Zilliz Cloud.
AWS Marketplace subscriptionYou receive invoices for your Zilliz Cloud usage through the AWS Marketplace.
You can subscribe to our service in AWS Marketplace and choose among AWS, GCP, and Azure to create your Zilliz Cloud clusters.
GCP Marketplace subscriptionYou receive invoices for your Zilliz Cloud usage through the GCP Marketplace.
You can subscribe to our service in GCP Marketplace and choose among AWS, GCP, and Azure to create your Zilliz Cloud clusters.
Azure Marketplace subscriptionYou receive invoices for your Zilliz Cloud usage through the Azure Marketplace.
You can subscribe to our service in Azure Marketplace and choose among AWS, GCP, and Azure to create your Zilliz Cloud clusters.
Advance PayYou prepay a sum of funds for Zilliz Cloud services.

Credits and Advance Pay can be combined with either a credit card or a Marketplace subscription (AWS/GCP/Azure). However, it is not possible to set both a credit card and a Marketplace subscription simultaneously.

📘Notes

The Marketplace subscription is only a payment method and does not affect the cloud service provider when creating a cluster. For example, even after subscribing through AWS Marketplace, you can still create clusters on GCP, Azure, or AWS.

Payment method priority

If multiple payment methods are in use, their priority is as follows:

  1. Credits

  2. Advance Pay funds

  3. Credit card / AWS Marketplace subscription / GCP Marketplace subscription / Azure Marketplace subscription.

Example: For a $500 unpaid bill, with $100 in credits and $200 in Advance Pay funds available, plus a linked credit card:

  • The $100 credits are used first, reducing the bill to $400.

  • Then, the $200 Advance Pay funds are applied, bringing the balance down to $200.

  • Finally, the remaining $200 is charged to the linked credit card.

Switching payment methods

Zilliz Cloud offers flexibility in switching between different payment methods:

From credit card to Marketplace subscription

  • Subscribe directly on the AWS or GCP or Azure Marketplace.

  • No need to manually remove your credit card.

  • Successful Marketplace subscription automatically updates the payment method.

From Marketplace subscription to credit card

Between Marketplace subscriptions

  • Unsubscribe from the current Marketplace.

  • Resubscribe using the new AWS or GCP or Azure Marketplace account.

Marketplace Pricing Terms

You can subscribe to Zilliz Cloud services on AWS, GPC, or Azure Marketplace and then create a cluster deployed on the supported cloud providers.

  • Zilliz Cloud Standard Plan

    Unit/CountCost per unit or count
    1 AWS performance-optimized CU per hour as one unit$0.159
    1 AWS capacity-optimized CU per hour as one unit$0.159
    1 GB for storage on AWS per month as one unit$0.025
    1 GB for backup service on AWS as one unit$0.025
    1 GCP performance-optimized CU per hour as one unit$0.137
    1 GCP capacity-optimized CU per hour as one unit$0.137
    1 GB for storage on GCP per month as one unit$0.02
    1 GB for backup service on GCP as one unit$0.02
    1 Azure performance-optimized CU per hour as one unit$0.159
    1 Azure capacity-optimized CU per hour as one unit$0.159
    1 GB for storage on Azure per month as one unit$0.025
    1 GB for backup service on Azure as one unit$0.025
  • Zilliz Cloud Enterprise Plan

    Unit/CountCost per unit or count
    1 AWS performance-optimized CU per hour as one unit$0.248
    1 AWS capacity-optimized CU per hour as one unit$0.248
    1 GB for storage on AWS per month as one unit$0.025
    1 GB for backup service on AWS as one unit$0.025
    1 GCP performance-optimized CU per hour as one unit$0.215
    1 GCP capacity-optimized CU per hour as one unit$0.215
    1 GB for storage on GCP per month as one unit$0.02
    1 GB for backup service on GCP as one unit$0.02
    1 Azure performance-optimized CU per hour as one unit$0.248
    1 Azure capacity-optimized CU per hour as one unit$0.248
    1 GB for storage on Azure per month as one unit$0.025
    1 GB for backup service on Azure as one unit$0.025

Using the above table, if you have deployed a Zilliz Cloud cluster in the Standard Plan with one performance-optimized CU on AWS, you will be charged via your Marketplace subscription 159 units per hour, that is $0.159/hour.

To learn more about subscribing to Zilliz Cloud using different payment methods and viewing your invoices, please refer to the following topics.