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Version: User Guides (Cloud)

Detailed Plan Comparison

Zilliz Cloud provides a range of cluster plans to suit diverse requirements. Whether you're new to vector databases or require robust solutions for enterprise-level tasks, making the right choice ensures optimal performance, scalability, and cost-efficiency. This guide will help you make an informed decision.

Select a cluster plan

Zilliz Cloud categorizes its offerings into five distinct plans: Free, Serverless, Dedicated-Standard, Dedicated-Enterprise, and Bring Your Own Cloud (BYOC).

Feature

Free

Serverless

Dedicated (Standard)

Dedicated (Enterprise)

Bring Your Own Cloud (BYOC)

Plan description

A starting point for learning, experimenting, and prototyping, with easy migration to paid plans.

For applications with variable or infrequent traffic. Minimal configuration required.

Offers high control and consistent performance, cost-efficient for development and testing environments.

Enterprise-grade features and custom configurations for mission-critical workloads. Tailored for production environments.

Designed for organizations prioritizing custom infrastructure, enhanced data protection, and compliance.

Pricing

Free

View Pricing

View Pricing

View Pricing

Contact Sales

Cloud provider & region

GCP Exclusive

GCP Exclusive

AWS, GCP, Azure

For details, refer to Cloud Providers & Regions.

AWS, GCP, Azure

For details, refer to Cloud Providers & Regions.

User's VPC

CU size options

Single CU

Auto-scale

  • Up to 32 CUs. (You can directly create cluster of 32 CUs or less on the web UI. For larger CU sizes, please contact sales.

  • Increments: 1, 2, 4, 6, 8, 12, 16, 20, 24, 28, 32.

  • Up to 256 CUs.(You can directly create cluster of 256 CUs or less on the web UI. For larger CU sizes, please contact sales.

  • Increments: 1, 2, 4, 6, 8, 12, 16, 20, 24, 28, 32,…,64, 72, 80, 88,…,256 (Notes: When CU size is greater than 8, the increment increase becomes 4 CUs. When CU size is greater than 64, the increment increase becomes 8CUs)

Customizable

CU type options

N/A

N/A

2 Options:

  • Performance-optimized CU, or

  • Capacity-optimized CU

2 Options:

  • Performance-optimized CU, or

  • Capacity-optimized CU

2 Options

  • Performance-optimized CU, or

  • Capacity-optimized CU

Max. projects

1 Project

Customizable

Customizable

Customizable

Customizable

Max. clusters

1 Cluster

Customizable

Customizable

Customizable

Customizable

Max. collections

5 Collections

10 Collections per cluster.

64 per CU, and <= 4096

64 per CU, and <= 4096

Customizable

Uptime SLA

Not Available

Not Available

Not Available

99.95%

99.95%

Technical support

Community Support

Email support with response time SLAs:

  • Urgent: 4 hours

  • High: 1 business day

  • Medium: 2 business days

Email support with response time SLAs:

  • Urgent: 4 hours

  • High: 1 business day

  • Medium: 2 business days

Email support with response time SLAs:

  • Urgent: 1 hour

  • High: 4 hours

  • Medium: 1 business day

Email support with response time SLAs:

  • Urgent: 1 hour

  • High: 4 hours

  • Medium: 1 business day

Backup and restore

Not Available

Not Available

Available

Available

Available

Migration

Not Available

Available

Available

Available

Available

High speed data import

Not Available

Available

Available

Available

Available

OAuth 2.0

Not Available

Available

Available

Available

Available

Single sign-on (SSO)

Not Available

Not Available

Not Available

Available (In public preview)

Available (In public preview)

Multi-factor authentication (MFA)

Not Available

Available

Available

Available

Available

Auditing

Not Available

Not Available

Not Available

Available

Available

API key management

Not Available

Available

Available

Available

Available

Data encryption in transit and at rest

Available

Available

Available

Available

Available

IP address access control

Not Available

Not Available

Available

Available

Available

Private link

Not Available

Not Available

Not Available

Available

Available

SOC 2 Type II and ISO/ICE 27001 compliant, GDPR and HIPPA ready

Available

Available

Available

Available

Available

Basic metrics with monitoring dashboards

Not Available

Available

Available

Available

Available

Alerts

Not Available

Not Available

Not Available

Available

Available

Organization and project RBAC

Not Available

Available

Available

Available

Available

Data plane RBAC

Not Available

Not Available

Not Available

Available

Available

Recycle bin

Available

Available

Available

Available

Available

Pipelines

Available

Available

Available

Available

Available