Subscribe on Azure Marketplace

This guide provides a step-by-step walkthrough of the subscription process and outlines the pricing terms of Zilliz Cloud on Azure Marketplace.

📘Note

Once subscribed, you can pay for the usage of Azure clusters via Azure Marketplace. If you have clusters deployed on other cloud providers, you can also use Azure Marketplace to pay.

Before you start

• Ensure you have an Azure Marketplace account.

• Ensure you have set a billing account for subscription on Azure Marketplace.

Subscribe on Azure Marketplace

Visit Azure Marketplace and start subscribing to Zilliz Cloud as follows:

1. Search for Zilliz Cloud in the search box, or go to the Azure Marketplace to view the Zilliz Cloud portal page.

   

2. Click Zilliz Cloud.

   Familiarize yourself with the services and pricing.

3. Switch to the Plans + Pricing tab. Click Get it now.

   

4. In the pop-up window, enter your basic information required by Zilliz Cloud.

   

5. On the Subscribe to Zilliz Cloud page, complete the following steps:

   1. Configure the Project Details.

   2. Configure the SaaS Details. Name your subscription to easily identify it later. Choose On for Recurring Billing.

      📘Note

      When recurring billing is on, you will be automatically subscribed to Zilliz Cloud on Azure at the end of each month. When recurring billing is off, your subscription will end at the end of the month and your Zilliz Cloud organization and account will be automatically unlinked from this Azure Marketplace susbcription.

   3. Review the subscription details and click Review+Subscribe.

   

6. On the next page, link your Azure Marketplace subscription to Zilliz Cloud by clicking Configure account now.

   

7. In the new tab, follow the steps below to complete subscription.

   1. If you already have a Zilliz Cloud account, simply log in. If not, choose a sign-up option and follow the process.

   2. Link your subscription to an existing Zilliz Cloud organization.

   3. Complete authorization.

      

8. Go to Billing on Zilliz Cloud to ensure your Azure Marketplace subscription is set as your payment method.

   

Update Azure Marketplace subscription

After successfully subscribing from Azure Marketplace, you can always update your subscription at any time that you see fit. More specifically, you can either change the Azure Marketplace account used for the subscription to another one or switch your payment method from an Azure Marketplace subscription to a credit card.

Change Azure Marketplace subscription

For more information, please refer to Change Azure subscription and/or resource group.

You can verify the update in the Payment Method section on the Billing Overview page. Click on the Subscription ID and check if the subscription Purchaser PUID has been updated to the new Marketplace account.

Switch to payment credit card

1. Sign in to Azure Marketplace with the Azure account you used for the subscription.

2. Cancel or delete your Zilliz Cloud subscription. Refer to Cancel subscription and Delete subscription for more details.

   📘Note

   It takes a few minutes for Azure Marketplace to complete the cancellation process.

3. Follow the steps in Subscribe by adding a credit card to add a payment credit card.

4. Verify the update in the Payment Method section on the Billing Overview page.

Cancel Azure Marketplace subscription

1. Open the Azure Marketplace homepage.

2. Click All resources or find your subscription in the Resources/Recent tab.

   

3. Navigate to the subscription you want to cancel. Click Cancel subscription. Wait for a few minutes for Azure Marketplace to complete the process.

   

For more information about how to cancel subscription on Azure Marketplace, see here.

Azure Marketplace pricing terms

Please refer to Payment & Billing for more information.

Troubleshooting

What I can do if there is no organization available when linking a marketplace subscription to Zilliz Cloud?

There could be several reasons.

1. Insufficient permissions

   This can happen when you do not have sufficient privileges. You will see an "Insufficient Permissions" tag next to the unavailable organization.

   

   To link an organization with a marketplace subscription, you must be an Organization Owner or an Organization Billing Admin. But if you are only an Organization Member, you do not have the required permissions. Please contact the organization owner for assistance.

2. All organizations have already been successfully linked to a Marketplace subscription

   This can happen when all your organizations are already linked to Marketplace subscriptions. You will see a "Marketplace Linked" tag next to the unavailable organization.

   

   In this case,

   1. If you need to update an existing marketplace subscription, please unlink the current subscription of the organization first and then set up a new subscription.

   2. If you need multiple organizations for different Marketplace subscription, you can:

      1. Register a new Zilliz Cloud account to create a new organization. Then, invite the organization owner to the new organization. This organization owner will then belong to multiple organizations and can setup different marketplace subscriptions for each organization.

      2. Create a support ticket so that we will create new organizations for you. Currently, Zilliz Cloud does not support manually creating organizations by users.

3. No organizations in the list

   This can happen if your account has been closed or if you have left all organizations. Your UI will be similar to the following.

   

   In this case, you can:

   • Create a new organization.

   • Ask other users to invite you to their organizations and grant you the role of an Organization Owner.

   • Create a support ticket and we will create a new organization for you.

Related topics

• Subscribe by Adding Credit Card

• Subscribe on AWS Marketplace

• Subscribe on GCP Marketplace

• View Invoice