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Version: User Guides (Cloud)

Payment & Billing

This guide details the available ways for you to subscribe to our services on Zilliz Cloud with relevant notes on invoice management

Overview​

📘Notes

In order to manage payment and billing, you need to be an Organization Owner.

Payment options​

Payment method

Description

Credits

You earn credits upon registration or by participating in Zilliz Cloud events, etc. Credits can be used to cover the expenses of using Zilliz Cloud services.

Credit card

You receive a monthly invoice for your usage on Zilliz Cloud.

AWS Marketplace subscription

You receive invoices for your Zilliz Cloud usage through the AWS Marketplace.

You can subscribe to our service in AWS Marketplace and choose among AWS, GCP, and Azure to create your Zilliz Cloud clusters.

GCP Marketplace subscription

You receive invoices for your Zilliz Cloud usage through the GCP Marketplace.

You can subscribe to our service in GCP Marketplace and choose among AWS, GCP, and Azure to create your Zilliz Cloud clusters.

Azure Marketplace subscription

You receive invoices for your Zilliz Cloud usage through the Azure Marketplace.

You can subscribe to our service in Azure Marketplace and choose among AWS, GCP, and Azure to create your Zilliz Cloud clusters.

Advance Pay

You prepay a sum of funds for Zilliz Cloud services.

Credits and Advance Pay can be combined with either a credit card or a Marketplace subscription (AWS/GCP/Azure). However, it is not possible to set both a credit card and a Marketplace subscription simultaneously.

📘Notes

The Marketplace subscription is only a payment method and does not affect the cloud service provider when creating a cluster. For example, even after subscribing through AWS Marketplace, you can still create clusters on GCP, Azure, or AWS.

Payment method priority​

If multiple payment methods are in use, their priority is as follows:

  1. Credits

  2. Advance Pay funds

  3. Credit card / AWS Marketplace subscription / GCP Marketplace subscription / Azure Marketplace subscription.

Example: For a $500 unpaid bill, with $100 in credits and $200 in Advance Pay funds available, plus a linked credit card:

  • The $100 credits are used first, reducing the bill to $400.

  • Then, the $200 Advance Pay funds are applied, bringing the balance down to $200.

  • Finally, the remaining $200 is charged to the linked credit card.

Switching payment methods​

Zilliz Cloud offers flexibility in switching between different payment methods:

From credit card to Marketplace subscription​

  • Subscribe directly on the AWS or GCP or Azure Marketplace.

  • No need to manually remove your credit card.

  • Successful Marketplace subscription automatically updates the payment method.

From Marketplace subscription to credit card​

Between Marketplace subscriptions​

  • Unsubscribe from the current Marketplace.

  • Resubscribe using the new AWS or GCP or Azure Marketplace account.

Marketplace Pricing Terms​

You can subscribe to Zilliz Cloud services on AWS, GPC, or Azure Marketplace and then create a cluster deployed on the supported cloud providers.

The pricing varies across cloud providers, regions, and cluster plans. Refer to Zilliz Cloud Pricing for more information.

Using the pricing information, if you have deployed a Zilliz Cloud cluster in the Standard Plan with one performance-optimized CU in AWS-us-east-1 (Virginia), you will be charged via your Marketplace subscription $0.159/hour.

To learn more about subscribing to Zilliz Cloud using different payment methods and viewing your invoices, please refer to the following topics.